Xtreme Home Improvement’s guiding principles encompass its mission, vision and values. It’s the foundation of our efforts to serve homeowners and businesses in Central Pennsylvania, and we are excited to share our guiding principles. Communicating our customer-centric vision is part of an overall goal to continue engagement and build long term loyalty with the main beneficiaries … our clients.
Most people are probably tired of reading soulless mission and value statements that are usually created only to sound good. Nowadays, hearing these words mostly makes everyone roll their eyes and focus their attention on something else. And you can’t blame them. Lots of companies don’t get it. Most of them only state what their business does and why they are cool, leaving their clients’ needs and the team behind. They lack emotional connection and they are definitely not “made to stick”. We realize that while statements can be powerful, they can be meaningless when they are not backed up by actions.
At Xtreme Home Improvement our guiding principles are the driving force in how we work every day. They are the sum of our team’s actions in the present, in order to grow and deliver value to our clients. We know that many service companies often forget why they are in business in the first place. This is also true in the restoration industry. We understand that our success can only take place with one satisfied client at a time.
Work That Matters
The world doesn’t need more restoration and remodeling companies, but the fact is the world needs work that matters! Today’s customers are often looking for more than the best price. They are looking to do business with companies they identify with and trust. People often care more about what a business stands for than the businesses itself. We strongly believe that our principles align with the values of our clients. Our survival as a business is dependent on work that means something, is impactful to those in need, and has meaning in the lives of the people we assist. When customers see the commonality between a company’s principles and their own expectations, it is a lot easier for them to trust the company. After all, a good company exists for the customers and keeping them at the center of everything, makes them favor that company more than any other player in the market.
As a full-service restoration and remodeling company, you work with one team whose single focus is bring your home or business back, and in better shape than you could have imagined. When you need help, you want to rely on a company that you know, one that you trust. A company with a track record of doing the job right, the first time. At Xtreme Home Improvement, we strive to provide excellence in our work and in our customer service.
Our Performance Matches our Promise
Our business philosophy matches our slogan, “our performance matches our promise”. We think it sums up what our organization is all about – delighting you, your family, and your friends every time. We do that each day, with every job, by preventing the problems that lead to increased frustration during the restoration process: poor communication, doing what’s cheaper instead of what’s right, and overpromising and underdelivering. We do just the opposite. We restore more than just buildings. We restore lives.
We’re committed to finding easier and better solutions for our clients. We know that it’s one thing for a company to provide a service, but it’s yet another to consistently deliver results that live up to its promise. Our team strives to make sure that our performance matches our promise.
Xtreme Home Improvement isn’t new to the industry, and we’ve seen enough problems to understand that there is a better way to work and to treat property owners. Our goal is to prove that when it comes to restoring your home or business, no one in Central Pennsylvania cares more than we do. That’s why we make good on our promise to enthusiastically seek out, listen to and act upon the concerns of the people we serve. We welcome you to visit our Mission Statement page and learn more about our guiding principles. This is who we are and we will continue to remain as transparent and straightforward as possible about our future as an organization.