Do you have a Water Damage problem and are you dealing with experts? Water Damage is a serious matter for home and business owners. Not only does water destroy floors, walls, and ceilings, but extensive water damage can bring several other problems with it, including mold growth, structure damage, and electrical damage. The Home Water Damage Restoration technicians at Xtreme Home Improvement have seen it all and fixed every kind of flood and water damage imaginable. Here are the most common causes of water damage at homes and businesses:-
Faulty plumbing
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Ice dams /leaky roofs
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Leaks from appliances (garbage disposals, dishwashers, toilets)
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Natural disaster
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Storm drain backup
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Sump pump failure
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Water heaters
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Water sprayed to extinguish fires
When is it Time to Seek Professional Help?
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Creates a pool of water (on anything except waterproof tile or concrete flooring)
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Is behind a wall or in a crawl space
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Saturates carpeting or upholstered furniture
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Touches drywall
Unfortunately, even small incidents can lead to mold, warped wood and stained walls if not treated quickly and professionally. The good news is that many water events are covered under homeowner’s insurance policies.
Don’t Settle for Second Best
- Experience – Does the company you hire have very much experience? How about their team members? Finding a company with a long-standing reputation can make all the difference when it comes to water damage cleanup and restoration. Good companies that perform quality work will be asked to come back time and again. Word of mouth goes a long way. Research the company; you might be surprised to find out what other people think of a company’s work performance.
- Customer Service – Of course quality of work is important, but so is being over-charged for services. Does the company seem to listen to your needs? Are they neglectful of a service you are questioning? Do they answer all your questions? A great water damage cleanup and restoration company wants you to be comfortable with and trusting of them while they are taking care of you and your home. They should address all your needs, explain their processes, and be upfront about costs. If you work with a company that doesn’t do this, find another one.
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Certifications and Insurance – Professional water damage cleanup and restoration companies have licenses and certifications to prove their training and experience is meeting industry regulations and standards. These certifications are important so that technicians are up to date on the most current processes in water extraction, mold remediation, and safety. It is always wise to ask a company for their licenses and certifications to make sure that any technician or crew member working on your home or business knows what they are doing.
If you feel like you are getting the run-around on a project, if you are not being listened to, or if you aren’t getting specific answers on processes and cost, it would probably be best to consider hiring another company. Professional water damage cleanup and restoration companies, like Xtreme Home Improvement have a strong desire to fulfill the needs of their clients and make them comfortable with the work that is being done to their home or business. Do not let a less than professional company bully you or overcharge you. Get quality work and quality care with water damage cleanup experts in the industry. It is your future that is in their hands.
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