It’s all about construction with compassion. Xtreme Home Improvement is a company that aims to rebuild lives. Whether it’s enhancing the value and function of a home or helping recover from a disaster, we have the interests of property owners in Central Pennsylvania at heart. To operate in the field of Restoration and Remodeling, a company must hold the client’s needs as paramount. This is not just a business; this is a commitment to each community and a responsibility to perform our tasks with integrity, decency, and accountability.
Values
It is said that the values of a business deliver value to its customers and these are the values that define who we are:Punctuality – Your time is valuable, which is why our team is always on time and prepared to work. We get the job done right the first time.
A Different Approach
So often in this business, contractors are working with property owners who have just gone through a traumatic event. Their homes, their families, and often their livelihoods have just been seriously impacted, and they need to be treated with the respect and understanding that they deserve. The easy assumption in our industry is that most companies will be sensitive to its clients’ needs. Unfortunately, that is not always the case; some companies are all about money. But Xtreme Home Improvement takes a different approach. We believe in customer service first and following up after the job is completed. As part of this philosophy, we believe that business is built upon reputation. Even if a job is costing us money, we will still do it to keep the customer happy. Of course, we want our projects to be profitable but if it’s always about the money then, one just ends up arguing with customers who become stressed out. Then it doesn’t matter how good the work is, you won’t get a referral and they won’t consider you in the future.
Teamwork
The other aspect of our approach is teamwork. This is crucial to our success as a provider of disaster restoration, reconstruction and remodeling services. On site, all staff members are accountable to each other and work together to achieve a comprehensive goal. We also enjoy a non-hierarchical structure, and the President plays an active role on job sites making himself open and accessible to the team. Experience is always an asset and we provide training, but everyone has to pull their own weight. Every employee conducts themselves in accordance with our philosophy of caring and meeting client needs. Of course, a philosophy is only as good as the people administering it, so we take our practices seriously. Without our group of dedicated technicians, the company would simply not be as strong or reputable. The most important attribute of an Xtreme Home Improvement employee is a positive attitude and compassion comes first.
At the end of the day, to be successful in our industry takes a special kind of attitude. And the financial bottom line is not as important as the satisfaction that comes with a job well done. It is a very trying time when one’s home or business is ravaged by fire, or the elements, and a predatory restoration company is the last thing anyone wants to deal with. Xtreme Home Improvement provides a safe haven for those seeking to put their lives back in order, and Central Pennsylvania can rest easy knowing that our team will be there for them when things don’t go as planned.